Fee Policy -

Fee & Other Payments Policy

This Policy explains the current fees and other amounts charged by Book My Boat in connection with a transaction via its Services. All fees included in this policy are subject to change at any time. Renters agree to pay the Owner the price listed for the Boat they hire (the Rental Fee). The Rental Fee will be collected by Book My Boat from the Renter for confirmed bookings. Upon the making of a booking Renters will be asked to provide information such as credit card information, name, address and boat licence numbers. This information will be collected for Book My Boats third party payment processor. Renters agree to pay the Rental Fee and other fees as set out in this Policy for any booking they arrange through the website. Renters authorise the collection of such amounts by charging against the credit card number provided. Renters authorise Book My Boat to debit funds from their Fuel and Security deposit to make a payment for fuel that was not settled at the time of the rental, or in the event of damage caused to the rented Boat, if, in the reasonable opinion of Book My Boat, the Renter is liable for these costs.

1. Rental Fees

The Rental Fee is made up by the Boat Fees and the Service Fees.

a) Boat Fees

The Boat Fees represent the amount the Owner will receive nett of any Book My Boat Service Fees or other amounts (except, in certain situations where Administration Fees may be imposed on the Owner).

b) Service Fees

i) Standard Service Fees

Book My Boat applies Service Fees on every transaction completed on the Service. Service Fees are included in the listed price (19% of the Listing price). Service Fees are payable by the Owner, upon the completion of a booking as consideration for the following services:

• Provision and servicing of an online marketplace that includes a secure payment processor, online messaging, calendar availability, familiar community of rental customers

• The provision of policies, procedures, insurance excess liability buy-downs and checklists and guidelines to support the rental.

• Retained Security deposits on every rental period.

2. Administrative Fees

In most instances, Book My Boat’s costs are covered through the Service Fees charged. However, in situations where the actions of the Owner or Renter require additional work or effort on behalf of Book My Boat, its employees or agents, then Book My Boat reserves the right to charge an Administration Fee to compensate for this extra effort. The Administration Fee is $30 (including GST, if any) and will be levied for various administrative services including but not limited to;

a. the processing of fuel payments against Security deposits,
b. additional/adhoc payments to Owners or Renters,
c. chargebacks,
d. refunds (except for deposit refunds where no charge is being levied by the Owner),
e. managing disputes;
f. Imposition of Late Return Fees; and
g. Cancellations in accordance with the Cancellation Policy.

3. Late Return Fees

If a Renter returns a Boat more than 30 minutes after the agreed rental period end time the Owner may impose a Late Return Fee. The Late Return Fee will be the greater of:

a. 25% of the daily Rental Fee per hour, or part thereof, until the Boat is returned; and

b. If the late return results in the disruption of another rental for that Boat: the lost revenue incurred by the Boat Owner in relation to that other rental

Book my Boat will also levy an Administration Fee if they are required to administer a Late Return Fee payment.

4. Security Deposits

Book My Boat recommends that an Owner sets a security deposit of at least $1000 to be held for each rental.

The Security Deposit is automatically administered as a ‘hold’ to the rental customers credit card 3 day prior to the commencement of the boat hire. The security deposit ‘hold’ expires in 7 days or immediately once a boat owner marks the boat hire and successfully completed.

If the Security Deposit is unable to be held for whatever reason it is the Boat Owners responsibility to notify the rental customer prior to the commencement of the boat hire and make alternate arrangements for securing the value of the Security Deposit.

In the case where a dispute is filed by the Owner, the Security Deposit will transition from a ‘hold’ to a ‘charge’. The Security Deposit will be held by Book My Boat in a Stripe connected account until the claim is resolved and monies paid out.

Last Updated: 1st November 2024